Customer Service

Shipping & Delivery
Shipping of our products can be found in the pdf below:
Shipping Policy
Privacy & Security
The Privacy Policy for Drop Tail Trailers can be view by clicking here > Privacy Policy
Returns & Replacements
Returns & Replacements Policy to be uploaded soon, for more information, please speak to your local dealer on call Drop Tail Trailers
Ordering products from Drop Tail Trailers may be made over the phone, through the website using our e-commerce system, or through a dealer authorized by Drop Tail Trailers.
Payment, Pricing & Promotions
Pricing is retail based off the current market value of our product. Payment will be accepted via credit card, any other means will need to be approved before purchase accepted.
Viewing Orders
If your order is placed through our E-commerce system, you may create an account to view the orders status. To do so, click My Account at the top of the page and log in to see your orders status and updates.
Updating Account Information
By clicking My Account at the top of this page, you can create an account or manage an account you already have with us. To update your information, login using the link above and update your information within that page. If you wish to change information on an order already placed, please call in to Drop Tail Trailers or the dealer you purchased through to do so. 
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